FAQ
General Questions
We provide tailored education and care support for young people who are unable to access mainstream settings. This includes Section 19 provision, school refuser support, AP interventions, specialist staffing solutions and consultancy for schools, care providers and local authorities.
Referrals can be made by schools, academies, local authorities, social care teams, parents and carers (where appropriate).
We support children and young people across Plymouth, Devon, Cornwall and Bristol.
Referral & Support
You can complete our online referral form on the “Referral” page. Once submitted, our team will contact you within one working day.
You’ll need basic details about the young person, the reason for referral, any relevant background information, and contact details for parents/carers or professionals involved. Supporting documents can also be uploaded.
Yes. We support young people with a range of additional needs, and our staff are trained in relevant strategies, interventions and safeguarding practices.
No. If a child is at immediate risk, please contact your local safeguarding team or call 999.
We cannot accept emergency safeguarding referrals through our online form.
Services & Support
Section 19 provision is education arranged for pupils who are unable to attend school due to medical, emotional or behavioural reasons. We provide structured, high-quality learning to ensure continuity during their absence.
Yes. We support young people with a range of additional needs, and our staff are trained in relevant strategies, interventions and safeguarding practices.
Yes. We offer flexible staffing solutions for fluctuating numbers, high-needs support and bespoke interventions.
Support can be delivered in schools, at home, or in agreed safe community locations, depending on the young person’s circumstances and the type of service required.